Terms and Conditions

Important Legal Notice

ATTENTION: These terms and conditions ("Terms") are posted here by MediaTel Limited ("we", "our" or "us"). Please read these Terms carefully as they apply to the supply of any Report(s) by us.

Scope

These Terms contain the full understanding between the person whose details appear in the order form ("you" or "your") linked to these Terms and us with respect to your request for the supply of the intelligence reports compiled by us and advertised over these web pages ("Report(s)"). Any terms contained in any other document received by you from us which are inconsistent with these Terms shall not affect these Terms in any way and these Terms shall prevail. In addition, no course of conduct between you and us shall act so as to modify the provisions of these Terms.

Acceptance of Terms

By completing the order form and by clicking on the "Purchase Now" button you are (i) requesting us to provide you with one or more Report(s); (ii) confirming that you accept these Terms in full; and (iii) accepting that these Terms will govern any subsequent agreement that may come into existence between you and us with respect to the Report(s).

Placing an Order

Email Order Confirmation:
After you have clicked on the "Purchase Now" button we will send you an email confirming that we have received your request and confirming the details of your request. Receipt of this email from us is our confirmation to you that we accept your request for the Report(s) at which time a legally enforceable contract will come into force between you and us.

Report(s) Delivery:
We will send the Report(s) to you in pdf format to the email address details supplied by you in the order form, as an attachment to an email.

Whilst we will use our reasonable commercial endeavours to ensure that the Report(s) reach you as soon as possible after payment is received, we cannot guarantee this. We will not be held liable for any loss or damage that you may suffer as a result of a delay in delivery or a failure to deliver. In the event that we are unable to deliver the Report(s) to you due to any inaccuracy in the delivery information supplied by you then any obligation to deliver the Report(s) to you will cease until such time as you have provided us with corrected information and in addition paid to us any reasonable additional delivery charges that we may have or need to incur.

Charges and Payment

Cancellation:
On receipt of an email order confirmation from us you cannot cancel your request for the Report(s) unless we otherwise agree. At this time you are legally obliged to pay us for the Report(s) you have requested.

Payment by Credit/Debit Card:
Payment can be made by credit/debit card using PayPal.
MediaTel Group advise you not to pay using American Express. Paypal accepts payments by American Express cards, but the payment will be converted into US$ and back to GBP, and may result in the payment shown on your credit/debit card statement being different to the amount you are invoiced. Invoices will be sent to the billing address you have supplied.

Payment by Invoice:
Invoices will be sent to the billing address you have supplied. Invoices are payable by you without deduction within thirty [30] days of the invoice date. If any payment due from you is late then you agree that we may charge you interest on any outstanding amount at a rate of 2% above the current base lending rate of the Bank of England as published from time to time, per month, from the date payment was due until the date payment is received.

Refunds:
Refunds will not be given under any circumstances.

Updates

We sometimes update the Report(s) we produce and we sometimes advertise these updates in advance of the publication date. We also allow discounts to customers that purchase both Report(s) and advertised updates at the same time. You understand and agree that we are under no obligation to produce any update either on the suggested publication date or at all. If you have requested and paid for an update then you agree that our only obligation to you under this agreement with respect to the update is to refund you that part of the price you have already paid to us that relates to the relevant update.

Copyright and Intellectual Property / Report Ownership

Copyright and all other intellectual property rights in the Report(s) shall at all times belong to us or to the third party that provided any content appearing in the Report(s) to us. You acknowledge that you may not copy, re-produce, re-distribute, re-transmit, publish or otherwise transfer or commercially exploit the Report(s) or any part of the Report(s) without firstly obtaining our written permission to do so.

Reliance and Warranties

We give no warranties whatsoever with respect to the Report(s) and in particular we do not warrant the Report(s) accuracy and accept no liability for any loss that you may suffer as a result of your reliance on the Report(s) nor will we be responsible or liable to you for any consequences relating directly or indirectly to any action or inaction you take based on the Report(s).

Exclusion and Limitation of Liability

In so far as we are able to do so we exclude all liability and responsibility to you for any amount or kind of loss or damage that may result to you or any third party (including without limitation any loss of income, profits, opportunity, goodwill, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with your use of the Report(s). In addition and again in so far as we are able to do so we exclude liability for any and all direct, indirect or consequential loss or damages that result from your use of the Report(s).

For the avoidance of any doubt, nothing in these Terms shall exclude or limit our liability for (i) death or personal injury caused by our negligence; (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law.

In any event, you accept and agree that our maximum liability to you in connection with this agreement shall not exceed the total price paid to us by you for the Report(s).

Notices

Any notice served under these Terms shall be served in writing to the last notified address of the receiving party.

Privacy and Data Protection

Data Protection Statement:
As a responsible organisation, we comply fully with the requirements of the Data Protection Act 1998 ("Act").

We are committed to a policy of protecting the rights and privacy of individuals in accordance with the Act. Any personal information that we collect from you is collected and used fairly, stored safely and securely and not disclosed to any third party unlawfully.

What we collect:
To enable us to deliver the Report(s) to you we must collect personal information about you such as your e-mail address, your name and your address. We may also collect information about your visit to our website, including the pages you view, the links that you click on and other actions taken within our website. We also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring website addresses.

Why we collect it:
We collect and use your personal information to communicate with you. We may use it to send emails to you and other information you have requested from us.

Who we share your information with:
We do not sell, rent or lease the information we collect to any third parties. We may share your information with other like-minded organisations so that they may send you information that might be of interest to you but we will not do so unless you have consented to us sharing your information in this way. We also share your information with those companies that we contract with to provide services on our behalf, such as handling the printing, processing and delivery of mailings, processing on-line financial transactions, or analysis of the data we collect. We will only provide these companies with the personal information they require to deliver these services to you and on the understanding that your personal information is maintained confidentially and securely and that it is used only for purposes that you have consented to.

We may access and/or disclose your personal information if we are required to do so by operation of law or in good faith, if we believe that such disclosure is necessary to conform with the law or comply with any legal process served on us or this website and to protect and safeguard our rights and our property or in urgent circumstances to safeguard users of our website, our services and members of the public.

Control of your Personal Information:
You may choose not to have your personal information used in any of the ways described in this Privacy Policy. Where your personal information is collected you will often be given the opportunity to give or refuse your consent to certain uses of your personal information. If at any time you wish to have your personal information removed from our records, or you wish us to stop using your personal information in certain ways, or if you wish to discover the extent of personal information that we hold about you ("Subject Access Request") then please write to us c/o Data Protection, MediaTel Limited, 84-86 Regent Street, London W1B 5AJ. Remember that if you are making a Subject Access Request then we make a charge for supplying you with this information. To help us to locate and provide to you the information that we may hold on you quickly and efficiently you must include in any Subject Access Request letter as much information about your reason for making the request, how you believe we came to hold your personal information and the purposes to which you believe we are putting that information.

Security of your Personal Information:
We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use, or disclosure. We store personal information you provide on computer systems that have limited access and which are located in secure facilities.

Cookies:
During the course of your visit to our website, the pages you see, along with a 'cookie', are downloaded to your computer. We do this because cookies enable us to do useful things such as find out whether you have visited our website before by checking to see, and finding, the cookie we left there on your previous visit. Cookies help us to provide you with a better experience when you visit our website as well as helping us to customise your profile. For example, if on a previous visit you requested a report from us we might find this out from the cookie and then highlight report information to you on your next visit.

What is a cookie?
A cookie is a small text file containing a random and unique identifier (e.g., #12489). This text file is sent to your browser from our web server and it is then stored onto your computer's hard drive. You can elect to accept all cookies, receive notification when a cookie is sent or decline all cookies. Remember, any alterations to your browser settings may affect your enjoyment of our website.

General Provisions

We shall not be liable to you if we are prevented from performing any or all of our obligations to you under this agreement due to acts, events, omissions or accidents which are beyond our reasonable control which include but are not limited to strikes (postal), natural disasters, computer or network failures.

These Terms shall be binding upon and for the benefit of the successors in title of the parties hereto.

Should any of the provisions of these Terms be found by any Courts or other body of competent jurisdiction to be invalid or unenforceable then the invalidity or enforceability of such provisions shall not affect the other provisions and all provisions not affected shall remain in full force and effect. Both you and we agree to attempt to substitute for any invalid or unenforceable provision a valid or enforceable provision which achieves to the greatest extent possible, the economic, legal and commercial objectives of the invalid or unenforceable provision.

These Terms shall be governed by and construed in accordance with English law and you agree to submit to the exclusive jurisdiction of the English Courts.